About this role
Reporting into the Manager, Dealer Implementations, the Implementations Configuration Specialist is responsible for the accurate, timely configuration and integration of AutoFi's products to support successful Dealer Partner launches, including new implementations and product expansions for existing partners. In this role, you will work closely with Dealer Onboarding Specialists, internal stakeholders, and third-party vendors, translate Dealer Partner requirements into functional technical configurations, troubleshoot issues, and ensure assigned deliverables meet established quality standards and launch timelines.
Implementation Services is devoted to receiving and caring for net-new Dealer Partners as well as product upsells to existing Dealer Partners that originate through the Sales organization. They work with Dealers and their representatives to ensure that all aspects of their Program with AutoFi are appropriately configured for a successful launch, from basic configurations/feature enablement all the way through to complex integrations and related testing. They are subject matter experts with a deep understanding of how to use, speak to and configure AutoFi’s product suite to best meet our Dealer Partner’s requirements.
An ideal candidate will have strong technical aptitude, attention to detail, independent problem-solving, and the ability to manage a high volume of concurrent implementations with competing priorities. You will take ownership of your work from initial configuration through testing, launch readiness, and completion of required post-launch activities. As part of Implementation Services, you will develop deep expertise in AutoFi's product suite and integrations, helping ensure Dealer Partners are configured to successfully adopt and use our solutions.