About this role
About Relay Robotics:
Relay Robotics is a leading supplier of autonomous service robots that work with humans safely, securely, and reliably. We are passionate about delivering easy-to-use, helpful robots that work alongside people in a variety of markets, locations, and applications. Our Relay robots have completed more than 1,000,000 deliveries, driven thousands of kilometers, and revolutionized the way people work.
At Relay Robotics, we are committed to delivering exceptional service to our customers. Our expert team has years of experience in robotics, engineering, software development, operations, sales & marketing, and customer support. We work closely with our customers and partners to ensure a seamless implementation of our robots tailored to the specific needs of each client.
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About The role:
The Field Technician (FT) is someone who is knowledgeable about computer hardware and provides our clients with top-notch customer service. The FT serves as Relay Robotics' response team in the field for hardware failures that may happen at client sites. FTs handle on-site diagnostics and service and are Relay's boots on the ground. FTs assist with field projects and new robot deployments. The FT is an essential role player in keeping our robots operating and our clients happy. Please note, this is not a remote position; the work is hands-on at customer sites. This is an entry-level role that can lead to opportunities in a variety of roles within our operations and technical teams.