TRECQ

Customer Success Manager, Education (US)

Customer SuccessMidonsiteBrooklyn, NY$200K–$250K
FullTimePosted Oct 1, 2026

About this role

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.

This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.

What You’ll Do

  • Onboard new education customers and get them live fast

  • Move their programs, communities, and payments onto Whop

  • Get them using the core product and the rest of the stack

  • Spot accounts at risk early and fix the problem yourself

  • Hand healthy, growing accounts to the account team

What We’re Looking For

  • Operator background in education or coaching, or you have run your own online business

  • Top performing CSM or onboarding lead at a high growth startup

  • Strong at running many accounts at once without dropping any

  • Comfortable talking to the person who owns the business

Compensation / perks

  • Compensation range: $200,000 to $250,000

  • Best in class base + OTE with competitive equity

  • Location: In-person NYC / Brooklyn, 5 days in office

  • Equinox membership

  • Lunch & dinner M–F

  • Rent stipend within 0.5 mile of the office

  • Citi Bike

  • Ubers home after 10pm

  • Unlimited PTO + health / vision / dental

  • Latest MacBook Pro

About Whop

Interested?

Find the right person, then reach out. Trying more than one channel only helps your odds.

1
Find who to reach
Pick the person worth a direct note. Reveal a real email (one credit) or find a likely one.
New accounts start with 3 free reveals.
2
Reach out
Pick someone above, then draft an email or a LinkedIn note to them.
3
Or apply on their site
The front-door route, plus TRECQ drafts your application answers to paste.
Apply on Whop ↗
TRECQ writes your "why this company / why you" to paste into the form.