About this role
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 40 million active members to share rides across 41 countries each year. Its technology matches drivers with empty seats with passengers heading the same way, so they can share the cost of the trip.
BlaBlaCar’s mission is to be the go-to marketplace for shared travel, bringing carpooling, buses, and trains together in one place. Globally, the BlaBlaCar Group also includes Obilet, the leading online bus ticketing platform in Turkey. By partnering with over 20,000 operators, the Group offers a wide choice of affordable and sustainable transport solutions.
In 2025, the BlaBlaCar community connected 2.7 million meeting points worldwide and enabled 138 million connections between travelers. Drivers saved 568 million euros by carpooling, and all of the BlaBlaCar Group’s mobility services contributed to avoiding 4 million tonnes of CO2 emissions.
We are looking for a Confirmed Backend Engineer to join the Care team at BlaBlaCar.
As part of the Corporate Services pillar, your mission will be to empower our Community Relations Team (CRT) with the tools they need to have a 360-degree view of the user journey across our platform.
The Care team's primary objective is to build "Phoenix," our new, comprehensive back-office system. This service aggregates data from all other teams and supply lines (train, carpool, and bus), while also providing critical action capabilities regarding our users, such as account blocking and content moderation.
Your role will be to contribute to the creation of this unified back-office and to ensure our customer relation agents can operate seamlessly.
You will work within a multi-stack team of 3 Backend & 1 Frontend Engineer. You will collaborate closely with the Community Relations Team (CRT) as well as with Product Managers from other teams to best define needs and ensure seamless integration across the company.