About this role
Mission
Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.
Role
You own platform and marketplace customers after the sale. You keep them on Whop, grow their volume, and get them onto more of the product stack.
This is a highly entrepreneurial role with a lot of freedom. You own the book and your number.
What You’ll Do
Manage a book of platform and marketplace customers
Own retention and expansion. NRR is your number.
Get your accounts to adopt payments, ads, treasury, cards, and new product offerings
Work with FDE on integrations and product gaps for your accounts
Fix problems yourself instead of handing them to support
What We’re Looking For
Ex-founder or operator background in platforms, marketplaces, or internet businesses
Top performing AM / CSM who owned retention and expansion for high-touch accounts
Experience working with technical customers and their eng teams
Comfortable talking to founders and product / eng leads
Compensation / perks
Compensation range: $300,000 to $350,000 (includes base and commission)
Best in class base + OTE with competitive equity
Location: In-person NYC / Brooklyn, 5 days in office
Equinox membership
Lunch & dinner M–F
Rent stipend within 0.5 mile of the office
Citi Bike
Ubers home after 10pm
Unlimited PTO + health / vision / dental
Latest MacBook Pro